Frequently asked questions
Shipping & delivery
How much does turf delivery cost?
For turf delivery, fees vary by zone and range from $55.00, $143.00, $176.00, or $330.00, depending on your location. If you order more than 200m2, we can apply a discounted delivery cost of $1.5 per m2.
For all turf care products, we offer delivery for a flat fee of $15. If you have any questions about delivery costs, please don't hesitate to contact us.
Which areas do you deliver turf to?
We deliver across South East Queensland, which includes Caboolture to Maroochydore, Brisbane, Noosa, Sunshine Coast, Ipswich, Gympie, Toowoomba, and Gold Coast.
Which areas do you deliver lawn care products to?
All lawn care products and accessories are available for purchase Australia-wide. We ship via Australia Post eParcel for fast, reliable delivery across the country. Please note, orders over 20 kg have limited delivery areas. Contact our team for assistance.
If I get turf delivered on Saturday, can I wait until Sunday to lay it?
Sorry, but no, please do not do this. Turf needs to be laid the same day for best results, to avoid pallet burn and permanently damaging the grass. Waiting even one day can compromise the health of the turf and affect your warranty coverage. You can read more about why here: How prompt turf delivery gives your lawn the best start. If this isn’t possible, we recommend arranging our delivery and installation. You can simply add it at the time of checkout or get in touch with our team to arrange it.
Turf pick up
Where can I pick up my turf?
You can pick up from GoTurf Brendale (Our Brisbane Storefront): 57/109 Leitchs Rd, Brendale QLD 4500
GoTurf Brendale is open Monday to Friday, 8:00 am - 4:00 pm, and Saturday, 7:30 am - 1 pm. The farm is by appointment only, so please stick to the pickup times.
What do I pick up my turf in?
We recommend a flat tray ute or a trailer bigger than 6x4. Any smaller and it can cause damage to your vehicle, or simply not fit. Trust us, we’ve seen the bent trailer and damaged cars. If you don’t have access to a decent-sized trailer or flat tray ute, we recommend opting for delivery.
Can I arrive at Brendale and see what turf is available on the day?
No, sorry, our turf is sitting in our paddocks on the GoTurf farm, and you won’t find any on the shelves of our storefront (though it would be cool if we could). Our turf is harvested fresh to order in the variety and amount you’ve ordered in advance. So please either order online, give us a call or head to Brendale to arrange your turf order in advance.
Trade customers
Do you offer trade discounts?
Yes, we provide trade discounts on all turf varieties (please note it doesn't apply to turf care products, though).
How does the trade portal work?
Once your application is approved, you get instant online quoting and ordering, plus flexible pickup and delivery options with your trade pricing.
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