Have a question? We've got you covered!
Our FAQ section is designed to provide you with quick and helpful answers to your queries.
Do you deliver the turf in sheets or rolls?
Our turf is delivered in sheets, which are easier to handle and install and establish roots faster while reducing transplant shock. Overall, delivering turf in sheets can lead to a faster and easier installation process, a healthier and more attractive lawn, and less waste.
Can you recommend a turf variety for my specific soil conditions?
Our knowledgeable staff is always available to provide advice on the best turf variety for your specific location and soil conditions over the phone. Alternatively, you can use our Turf quiz questionnaire, which provides the same answers and helps you choose the best turf variety for your needs.
How do I determine the amount of turf I need for my lawn?
To determine the amount of turf you need for your lawn, it's important to consider the size and shape of your lawn. You can use our handy Measurement tool to calculate the area of your lawn, or simply contact us with your lawn measurements and we can advise on the amount of turf you need to order.
Why is Sir Walter DNA Certified superior to couch grass?
Sir Walter DNA Certified has greater shade tolerance and a wider leaf than couch grass. The wider the leaf of a grass, the more shade tolerant it tends to be.
Do you offer delivery of your turf products?
We offer delivery of our turf products to your doorstep, regardless of your location in Australia. However, please note that due to logistic costs, we are unable to deliver turf varieties outside of certain areas, including Caboolture to Maroochydore, North Brisbane, South Brisbane, Hervey Bay, Bribie Island, North Sunshine Coast, Ipswich/West, Gympie, Toowoomba, Gatton, Kilcoy, and Gold Coast. If you have any questions about our delivery areas, please don't hesitate to contact us.
Do I need to remove the existing lawn before installing new turf?
Yes, it is best to remove any weeds, grass, or old lawn at least two weeks prior to installation using non-selective herbicide. While it may require additional work and repeat applications, once it has all died off, remove the weeds, grass, or old lawn. If you need a hand with preparing your lawn, our team offer a comprehensive preparation service that will remove all the hard work and guesswork.
How much soil should I spread on my site?
Depending on soil type, we recommend spreading approximately 50 to 100mm of soil.
How long does it take to install a new lawn?
The time it takes to install a new lawn will depend on the size of the area and the condition of the soil. However, we strive to complete installations as quickly as possible to minimise disruption to your daily routine.
Do you have a minimum order quantity for delivery or pickup?
We don't impose a minimum order quantity for delivery or pickup, so you can order as much or as little turf as you need. However, please note that our turfs have a minimum delivery cost of $150. If you order more than 200m2, we can apply a discounted delivery cost of $1.5 per m2. For all turf care products, we offer delivery for a flat fee of $15. If you have any questions about delivery costs, please don't hesitate to contact us.
Can I pick up turf products directly from your farm?
Yes, you can! We offer pickup at our farm for your convenience.
How do I prepare my lawn before installing new turf?
Our team offers a comprehensive preparation service alongside delivery and installation to help you effortlessly transform your yard into a lush, green oasis. However, if you’d prefer to DIY, please refer to our Installation guide here.
What is the warranty on your turf products?
GoTurf's 10 Year Warranty certifies that our turf meets strict quality standards, and will perform to its maximum potential in its new environment for a period of 10 years (subject to conditions). No other turf supplier in Australia offers this same guarantee. Please follow our laying and care instructions for best results.
What kind of care does the turf require after installation?
After installation, your new turf will need regular watering, fertilising, and mowing. We can provide guidance on the best practices for maintaining your lawn.
What are the dimensions and weight of a turf slab?
A turf slab typically measures 600mm x 1200mm (0.72m2) and weighs between 5-10kg depending on moisture levels and variety, including both soil and turf.
What is the thickness range of turf slabs?
Turf slabs can range from 30mm to 50mm in thickness.
When can I start mowing my new lawn?
After the turf has established new roots in the soil (usually 2-4 weeks), it is safe to mow your new lawn.
Can I pick up turf products directly from Go Turf?
See, touch, and learn all about turf at our Brendale showroom
2023 marked the opening of our Brendale office to provide a local service where turf is front and centre to North Brisbane.
Reviews from our customers
Mid Feb 2023. Ordered Sir Walter turf for delivery to my house. Lady who took the order was very helpful with quantity to buy which was spot on. Delivery turned up on time. Driver went out of his way to put the turf exactly where it was wanted at the back of my property. The turf was in rectangular pieces about 1 metre x .75 metre -not in rolls.
We recently turfed our front yard and were extremely happy with our decision to use Go Turf. The quality turf we received exceeded our expectations, was great value for money and was free from weeds (unlike other turf we’ve seen on the market). Our lawn is now thriving. Thanks Matt for your wonderful customer service!
Such an amazing bunch of people. Exceptional customer service, personal approach, kind hearts. I was in a heat of dispare and phoned unknowingly to me after hours and they happily took my call and even dashed me around the farm to find the perfect piece for my needs. all right away.
Quality Service, Quality Turf,Great to work with!All the staff at Go Turf will help you with what ever your turfing needs may be.
Extremely helpful, friendly people and lovely lawn for eyes to see. Highly recommended Go Turf for all your lawn!
Fantastic service and product!!! Great to deal with a Family business whom has pride in their product and service! Cheers Go Turf..
The customer service / communication from start to the very end was above the rest. The three men that delivered and laid our turf were so friendly, happy and just pleasant men and they were fast and did a spectacular job.
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Matt at Go Turf was a pleasure to deal with. Nothing was too hard and the Turf quality was fantastic. Go Turf's focus on looking after it's customers is outstanding and their commitment to ensuring customers are happy with their product is evidenced when the last thing they say is "let me know if you have any problems".
Amazing! The best word to describe the whole crew at Go Turf. Everyone from Matt and Jo through to Jeff and his boys. They were all great do deal with, very friendly and insightful. would recommend them to anyone.
Really good customer service. I ordered 220m2 of Sapphire Buffalo turf which was delivered and laid 2 days later. The guys did an adequate job laying, but bear in mind your soil must be completely prepped beforehand. I knew this but didn't have the time to get the soil as flat and well prepped as I would have liked.
The most beautiful product! If you can make the trip out to beerburrum to pick up your grass, do it. The scenery is amazing with views of the bay and the glasshouse mountains. Especially if you're a city slicker. Very cool to see how they cultivate our beautiful turf! Thank you ladies my grass is incredible!!!
Absolutely love my new Empire Zoysia lawn from Go Turf. Whilst I didn't have them install it the quality of grass was fantastic. I can't wait to be able to kick the ball around on it with my son!The staff (I think it's Jo and Jessica) where fantastic and delivered on very short notice.
We have been going to go turf for 2years now we have found everyone there so helpful, and very friendly we would recommend everybody to go and talk to go turf about there needs as they will always point you in the right way thank you go turf cheers sue and keith