Sales Administrator
Sales Administrator APPLY NOW
About the job
At GoTurf, we're passionate about providing top-quality turf and exceptional customer service. Our Brendale storefront offers a local service where turf is front and centre, and people have a means to see, touch, and learn all about turf.
The Role
We're seeking a dedicated Sales Administrator to join our team in Brendale to provide high-quality customer service.
As a Sales Administrator, you will be responsible for various tasks, including processing orders, managing customer inquiries, and providing administrative support to our sales team. You will be a point of contact for customers with questions about turf products, orders, and deliveries.
Our ideal candidate is goal-oriented and has a deep knowledge of customer service best practices. If you have exceptional organisational and technology skills and love being part of a team, we would like to hear from you.
Key Responsibilities include:
- Process customer orders and invoices accurately and efficiently
- Verify order information and customer payment details
- Respond to customer inquiries via phone, email, and in person
- Maintain accurate sales and customer records
- Manage logistics and customer communication
- Coordinate with the team to ensure timely and accurate order fulfilment
- Directing feedback from customers to relevant stakeholders
- Provide administrative support to the sales team
Skills and Experience
- Demonstrated experience in customer service
- Excellent communication and interpersonal skills
- Strong computer literacy with industry software (Xero, Outlook, Shopify, Word, & Excel)
- Advanced knowledge of administrative recordkeeping
- Familiarity with sales reports and sales records
- Forklift license (or willingness to obtain one)
- High school diploma
- An associate's or bachelor's degree in business administration or similar is preferred
If you're a motivated, detail-oriented individual with a passion for customer service, please submit your resume and cover letter.
APPLICATION FORM
* Required
See, touch, and learn all about turf at our Brendale showroom
2023 marked the opening of our Brendale office to provide a local service where turf is front and centre to North Brisbane.
Reviews from our customers
Susan D.
Mid Feb 2023. Ordered Sir Walter turf for delivery to my house. Lady who took the order was very helpful with quantity to buy which was spot on. Delivery turned up on time. Driver went out of his way to put the turf exactly where it was wanted at the back of my property. The turf was in rectangular pieces about 1 metre x .75 metre -not in rolls.
Sariah B.
We recently turfed our front yard and were extremely happy with our decision to use Go Turf. The quality turf we received exceeded our expectations, was great value for money and was free from weeds (unlike other turf we’ve seen on the market). Our lawn is now thriving. Thanks Matt for your wonderful customer service!
Rebecca C.
Such an amazing bunch of people. Exceptional customer service, personal approach, kind hearts. I was in a heat of dispare and phoned unknowingly to me after hours and they happily took my call and even dashed me around the farm to find the perfect piece for my needs. all right away.
Sonja R.
Quality Service, Quality Turf,Great to work with!All the staff at Go Turf will help you with what ever your turfing needs may be.
Shiralee W.
Extremely helpful, friendly people and lovely lawn for eyes to see. Highly recommended Go Turf for all your lawn!
Stuart H.
Fantastic service and product!!! Great to deal with a Family business whom has pride in their product and service! Cheers Go Turf..
Sarah G.
The customer service / communication from start to the very end was above the rest. The three men that delivered and laid our turf were so friendly, happy and just pleasant men and they were fast and did a spectacular job.
Liisa I.
Share what your customers are saying about your products, customer service or shipping rates.
Dave
Matt at Go Turf was a pleasure to deal with. Nothing was too hard and the Turf quality was fantastic. Go Turf's focus on looking after it's customers is outstanding and their commitment to ensuring customers are happy with their product is evidenced when the last thing they say is "let me know if you have any problems".
Ben V.
Amazing! The best word to describe the whole crew at Go Turf. Everyone from Matt and Jo through to Jeff and his boys. They were all great do deal with, very friendly and insightful. would recommend them to anyone.
Steve B.
Really good customer service. I ordered 220m2 of Sapphire Buffalo turf which was delivered and laid 2 days later. The guys did an adequate job laying, but bear in mind your soil must be completely prepped beforehand. I knew this but didn't have the time to get the soil as flat and well prepped as I would have liked.
Leishy V.
The most beautiful product! If you can make the trip out to beerburrum to pick up your grass, do it. The scenery is amazing with views of the bay and the glasshouse mountains. Especially if you're a city slicker. Very cool to see how they cultivate our beautiful turf! Thank you ladies my grass is incredible!!!
Ronnie M.
Absolutely love my new Empire Zoysia lawn from Go Turf. Whilst I didn't have them install it the quality of grass was fantastic. I can't wait to be able to kick the ball around on it with my son!The staff (I think it's Jo and Jessica) where fantastic and delivered on very short notice.
Susan H.
We have been going to go turf for 2years now we have found everyone there so helpful, and very friendly we would recommend everybody to go and talk to go turf about there needs as they will always point you in the right way thank you go turf cheers sue and keith